Our Privacy Policy

At Mountain Skills Rock Guides, LlC, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information. We ensure that your data is only retained for as long as necessary to process transactions and provide our services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: This may include your name, email address, phone number, mailing address, and payment details needed to process your booking and payment.

2. How We Use Your Information

We use the information we collect solely for the following purposes:

• To Process Transactions: We use your personal information to process bookings and payment transactions securely.
• To Communicate About Your Service: We may contact you with information related to your booking, such as confirmations, itineraries, and any necessary updates related to the services you’ve booked.

3. Data Retention

We retain your personal information only for as long as necessary to complete the transaction and provide our services. Once the transaction is complete, we will securely delete or anonymize your information unless we are legally required to retain it for a longer period.

4. How We Protect Your Information

We take the security of your personal information seriously. To protect your data:

• Secure Payment Processing: We use trusted third-party payment processors to handle transactions and ensure that your payment details are processed securely.
• Access Control: Only authorized staff members have access to personal data, and they are trained to handle it securely.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may also disclose your information when required by law, or to protect the rights, property, or safety Mountain Skills Rock Guides,  its customers, or others.

6. Your Rights

Request Deletion: You can request that we delete your personal information after the transaction is completed, except when we are required to retain it for legal reasons.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Mountain Skills Rock Guides, LLC
climb@climbingschoolusa.com
575-776-2222